Upon confirmation of payment your item will be processed for shipment within 2 business days. A tracking code will be issued to your registered email. Average North American shipping time is 3-5 business days. For international tracked shipments, expect a 12-21 business day delivery time. Sleeveless Tea Co. will not be held responsible for lost goods if an incorrect shipping address is provided. Should your package not show up, or if you have any other questions, please contact us at: email@example.com.